Privacy Policy
This policy explains what information we collect through this website, why we collect it, and what we do with it.
Information We Collect
When you submit an estimate request or contact form, we collect the information you enter, which typically includes your name, phone number, email address, the service you are interested in, and any details you provide about the property.
We also collect limited technical information automatically, including IP address, browser type, pages visited, the page that referred you, and the date and time of your visit. This is standard web server and analytics data used to understand how the site is used and to route enquiries correctly.
Call and Form Tracking
This site uses call tracking and lead attribution technology. Phone numbers displayed on the site may be dynamically substituted so that we can identify which marketing source produced an enquiry. Calls to tracked numbers may be recorded or logged for quality and attribution purposes.
This means that when you call or submit a form, information about how you reached the site, such as the referring source or search-related parameters in the page URL, may be associated with your enquiry.
How We Use Your Information
We use the information you provide to respond to your enquiry, arrange an evaluation, prepare an estimate, carry out work you engage us for, and follow up about that work.
We may also use it to keep records of jobs and enquiries, and to improve how the site and our service operate. We do not sell your personal information.
Sharing
We share information only where it is needed to run the business: with service providers who host this site, deliver our email, or provide the call-tracking and analytics tools described above; with subcontractors or suppliers where necessary to complete work you have engaged us for; and where required by law.
Where marketing partners are involved in referring work to us, please also read our referral marketing disclosure.
Cookies
This site and the third-party tools it uses may set cookies or similar identifiers to remember your session and attribute enquiries to a marketing source. Most browsers let you refuse or delete cookies through their settings, though doing so may affect how parts of the site behave.
Retention, Your Choices, and Contact
We keep enquiry and job records for as long as needed for the purposes above and to meet record-keeping obligations.
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. To make a request, or to ask anything about this policy, email contact@rooferlittlerock.com or call (870) 641 0970.
If we change this policy, the revised version will be posted on this page.
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